Read how we handle your account data
Our Privacy Policy applies to details you provide during account creation, including your contact details and the phone verification needed before account access. We also record practical activity such as sign-in time, device type, browser settings and wallet status when you use DANA, OVO, GoPay, QRIS,
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bank transfer or a virtual account. We use this material to operate account access, investigate a stalled payment status and protect the account from unauthorised use. We may retain records for as long as needed for these purposes and other legal duties where local law permits.
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You can contact us to ask what we hold, request a correction or ask about deletion, subject to identity checks and applicable restrictions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.